Retail Store Manager

Job Overview

As Store Manager at Colony Park in Jackson, MS, you will inspire a team to deliver exceptional guest experiences and build the LEGO brand through leadership and operational excellence.

• Lead, coach, and develop a high-performing store team to achieve sales and guest experience KPIs.
• Execute the LEGO service model, including completing mystery shop assessments and fostering NPS promoters.
• Maintain merchandising, cleanliness, and store presentation to the highest standards.
• Manage loss prevention, cash handling, scheduling, payroll, and inventory control.
• Recruit, select, train, and develop staff, ensuring a pipeline for future promotion.
• Implement visual merchandising and space management strategies that reflect brand values.
• Collaborate with peers and partners to drive overall business performance.

• Proven management experience in a retail environment.
• Experience with point-of-sale systems, loss prevention, cash management, scheduling, and payroll.
• Strong performance management, conflict resolution, and communication skills.
• Expertise in visual merchandising, space allocation, and visual standards.
• Proficient computer skills and effective written and verbal communication.
• Ability to motivate a team toward an upbeat, safety‑first culture.

• Constant motion, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• Occasional stooping, kneeling, crouching, and ladder climbing.
• Vision requirements: close vision, depth perception, and focus adjustment.
• Ability to lift at least 30 lbs.

The salary range is $66,683.00 – $, based on responsibilities, market benchmarks, and internal equity. Full benefits details will be provided during hiring.

• Family care leave and enhanced paid leave options.
• Life and disability insurance.
• Well‑being support including headspace app and local wellness programs.
• Colleague discount on LEGO products from day one.
• Potential bonus opportunity tied to performance.
• Hybrid workplace with average 3 days/week in office.

The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds including sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion, and veteran status to apply. Candidates with high engagement with children will be required to complete Child Safeguarding background screening. A drug‑free workplace policy is enforced, with a drug screening requirement at hiring.