Assistant Store Manager - Metro Crossing, Jackson, MS

POSITION SUMMARY

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection, and training and development of store personnel.
• Assist and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure store achieves successful shrink goals that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.
• A standard work week not to exceed 40 hours.
• Flexible schedule required which includes days, nights, weekends, and holidays.

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Requires a minimum of one (1) year in retail management.

• Solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates, and customers.
• High level of interpersonal skills to handle sensitive and confidential situations; demonstrates poise, tact, and diplomacy.
• Ability to think strategically, plan, and organize effectively.
• Maintains an exemplary degree of professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with critical and creative thinking skills; project management, time management, analytical, and superior organizational skills required.
• Demonstrated discretion, confidentiality, and independent judgment with compassion and diplomacy.
• Proven multitasking ability, setting priorities effectively and efficiently to respond proactively to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products required.
• Willing to work in multiple stores in the assigned district.

• Must be able to stand for extended periods, lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
• Must have reliable transportation.
• Must be willing to travel via car, plane, or train.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.