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Strategic Customer Success Manager

Job in Madison, Madison County, Mississippi, 39130, USA
Listing for: Megaport
Full Time position
Listed on 2026-07-14
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager - Growth & Renewals

Megaport is seeking a Customer Success Manager to manage post-sale relationships in the North America region. You will focus on renewals, onboarding, value realization, and upsell opportunities while collaborating with Direct Sales and Solutions Architects.

You will be accountable for driving incremental revenue and retaining existing revenue by proactively engaging customers with Megaport enhancements, pricing initiatives, and ecosystem partners.

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