Internal Comms & Project Coordinator

INTERNAL COMMS & PROJECT COORDINATOR

Location:

Madison, NJ, US — Full Time

Salary Range: $45,000.00 To $55,000.00 Annually

POSITION SUMMARY:

Internal Communications & Project Coordinator

Reporting to the senior vice president, the Manager of Internal Communications and projects serves as providing organization-wide support to strengthen organization effectiveness, employee engagement, compliance, risk management, and strategic project execution.

Working collaboratively across departments, the incumbent helps advance organizational priorities through project coordination, process improvement, data analysis, communication, and administrative leadership. The role is responsible for supporting initiatives that enhance organizational performance, strengthen internal systems, improve employee and volunteer experiences, and ensure operational consistency across the YMCA. As such, the incumbent fills a lead role in developing and activating ongoing internal communication plans and initiatives.

This position requires the ability to manage multiple priorities simultaneously, work with confidential information, build collaborative relationships across departments, and provide proactive support to organizational leaders and strategic initiatives.

Organizational Initiatives & Administration

• Support organization-wide initiatives, operational priorities, and administrative functions.
• Coordinate schedules, meetings, work groups, and leadership initiatives.
• Under the guidance of SVP of Strategic Management and Childhood Education provide support to committees, and Board-related activities as assigned.
• Assist with the implementation and monitoring of organizational policies, procedures, and operational standards.
• Assist with employee development and engagement initiatives, activities.

Project Management

• Coordinate and support strategic initiatives, special projects, and continuous improvement efforts under the guidance of the SVP of Strategic Management & Childhood Education.
• Manage project execution by tracking timelines, milestones, deliverables, budgets, scope, outcomes, and risk metrics.
• Collect, analyze, and summarize project data to prepare status reports and support organizational decision-making.
• Establish and support project communication plans, including updates and recommendations for senior leadership and internal staff communications.
• Serve as project liaison by coordinating responsibilities, follow-up activities, and cross-department collaboration to ensure organizational priorities are met.

Internal Communications

• Fill a lead role in developing internal communications messages and initiatives and moving them to action on a timely basis.
• With the senior vice president and leadership team, develop and articulate key organizational messaging.
• Coordinate the collection, organization, and distribution of project related information across departments.
• Coordinate with Human Resources to assist in the management of administering employee surveys, feedback systems, organizational reporting, and communication initiatives.
• Promote collaboration and information-sharing across teams and work groups.
• Assist with organizational training and safety and YUSA compliance procedures related compliance efforts and risk management initiatives such as Praesidium accreditation, emergency and incident response procedures.
• Coordinate training records, certifications, compliance documentation, and related reporting.
• Support incident reporting, data tracking, policy implementation, risk mitigation efforts and corrective-action workflows.
• Assist with the administration of organizational safety committees, emergency response planning, and related initiatives.

Data Management & Reporting

• Compile, analyze, and present data to support organizational planning and decision-making.
• Utilize current ticketing systems and member and employee satisfaction platforms to prepare reports, dashboards, and summaries related to operational performance, employee engagement, compliance, risk management, and strategic initiatives.
• Support SVP of Strategic Management & Childhood Education, senior leadership and admin services departments of ongoing analysis of organizational…