Junior Service Advisor - Madison
Job in
Madison, Morris County, New Jersey, 07940, USA
Listed on 2026-06-26
Listing for:
Madison Honda
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
About Madison Honda
Madison Honda is a leading automotive dealership located in Madison, New Jersey. We are committed to providing excellent customer service and fostering a positive work environment.
Position OverviewThe Junior Service Advisor supports the Service Advisors by assisting with various daily tasks to enhance the productivity and flow of the service lane. This role involves interacting with customers, processing invoices, and managing loaner vehicle agreements among other duties.
Key Responsibilities- Assist Service Advisors with invoicing repair orders
- Perform "Active Deliveries" by reviewing Multi Point Inspections and addressing customer questions
- Greet customers and handle cashiering duties
- Manage loaner vehicle agreement write-ups
- Answer incoming phone calls and schedule appointments
- Maintain filing and perform other administrative tasks during downtime
- Engage in cross-training to become familiar with the full Service Advisor role, including customer write-up and maintenance recommendations
- Salary: From $18 to $20 an hour
- Job Type: Full Time (Must be available on weekends)
- Location: Madison, NJ 07940
- No previous automotive experience required, though it is helpful
- Strong interpersonal and team-oriented skills
- Flexibility to work multiple weekday shifts and weekends, including Sundays
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
We are an Equal Opportunity Employer and a drug-free workplace
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