Accounts Receivable Collector

Accounts Receivable Collector (Hybrid)

This position offers a hybrid working arrangement.

• Produce written documents (e.g., emails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Make telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Track website status of invoices that are submitted electronically.
• Confirm that payments have been received from electronically submitted invoices, including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from clients and participate in the appeal process and write-offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and client contacts.
• Regularly inform management of all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

• Preferred
  
  Education & Experience:
  
  Associate or Bachelor’s degree OR high school diploma or GED equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable.
• Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• Creating a basic worksheet.
• Data entry and data formatting.
• Performing calculations in an Excel worksheet using basic formulas such as SUM.
• Identifying, sorting, and filtering data.
• Modifying the appearance of a worksheet, including adjusting layout, margins, font size, and print size.
• Strong command of Microsoft Office, specifically Outlook and Excel. Basic Excel knowledge including SUM, filtering, and data organization.
• Aderant, AS400, and Minisoft ARCS are advantageous but not required.
• Organizational
  
  Skills:
  
  Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
• Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients. Additionally, ability to read cursive.

This position is considered full‑time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Final salary wages offered may be outside the published range based on other factors.

Salary Range: $50,000 – $75,000 USD

Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the firm’s policy that employment will be based on merit, qualifications, and competence. Employment decisions will be made without regard to an applicant’s race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.