Director, CPSO Tier, STEM – APAC​/Intercon Regional S&OP Lead

Responsibilities

• Proactively identifies supply issues that impact patients and/or key business drivers.
• Aligns content and escalation level with GSC/GPS Leaders, then manages the communication and publication of issue management to Senior Leaders on a regular basis.
• Ensures supply sites maintain feasible mitigation plans with timely and consistent updates.
• Leads the execution of APAC and Intercon Regional S&OP meetings, documenting supply chain gaps, resolutions, and recommendations for Executive review.
• Coordinates the Market S&OP process within the CPSO team to drive supply chain and commercial strategies and decisions at the Market, Regional, and Enterprise levels.
• Leads the annual Supply Chain Segmentation process, including regional and global assessments, maintenance of exception rules, and management of the off-cycle process.
• Drives alignment on final Segmentation recommendations with CPSO Leadership and ensures cross-functional endorsement from GSC and Commercial partners.
• Triage and consolidate supply issues across Global Supply Chain and Global Business Units, ensuring appropriate priorities are assigned and processes are followed to drive rapid resolution.
• Ensures supply issues and resolutions are communicated and escalated to the appropriate forums in accordance with defined escalation pathways, enabling proactive risk management.
• Provides regular issue status reports to senior GPS and commercial leaders, highlighting progress toward resolution and risks associated with issues that are disrupting — or have the potential to disrupt — product supply.
• Directs teams to conduct thorough root cause analyses and puts mitigation steps in place to prevent recurrence.
• Leads regular supply issue reviews to track progress and hold teams accountable for timely resolution.
• Conducts periodic analysis of recurring issue themes to identify systemic ways-of-working gaps and drive sustainable improvements.
• Establishes and maintains a seamless, systematic cadence and flow of information between Market S&OP and Regional S&OP meetings.
• Executes Regional S&OP meetings, including generation of reports and metrics, documentation of supply chain gaps and resolutions, and preparation of recommendations and agendas for Executive meetings.
• Coordinates all meeting logistics, including scheduling, agenda definition, material preparation, meeting minutes, and action item follow-up.
• Ensures supply chain constraints are communicated clearly and early to inform appropriate allocation decisions.
• Maintains a comprehensive understanding of global supply and demand dynamics, proactively communicating risks when changes in one market may impact others.
• Partners with Demand & Supply Planning to drive plan quality, promote S&OP best practices, and improve forecast accuracy and related metrics.
• Participates in Demand Consensus Meetings, directly or via recording, to maintain visibility into demand signals.
• Ensures supply issues and resolutions are cascaded through appropriate forums in line with defined escalation pathways.
• Contributes to strategic portfolio segmentation decisions, leveraging knowledge of historical supply chain gaps and improvement opportunities.
• Attends Regional Finance and Budget Reviews to ensure team adherence to budget plans.
• Identifies gaps in the existing S&OP process and develops continuous improvement plans aligned with business priorities.
• Trains and coaches stakeholders on S&OP roles, responsibilities, and expectations to ensure process alignment and effectiveness.
• Collaborates with the CPSO Regional Heads to maintain alignment on business priorities, performance, and challenges related to Regional and Executive S&OP.
• Leads the deployment and training of advanced S&OP reporting tools, with a focus on integrating the S&OP module within the Rapid Response framework and comparable systems.
• Serves as backup for the Executive S&OP Execution Lead.
• Partners with CPSO and BI&T to align on process and tool assumptions, ensuring annual and off-cycle segmentation processes are executed effectively.
• Works with CPSO Regional Leads to collect inputs, review exceptions, and drive final alignment and endorsement of segmentation outcomes.
• Maintains accuracy and integrity of the Segmentation tool.
• Conducts refresher training for stakeholders as needed.

• BS/BA in Technical Field with advanced technical degree and/or equivalent experiences desirable.
• Masters/MBA Desired.
• +15 years of experience leading End-to-End supply chain planning processes (i.e., demand/forecasting, supply/inventory planning, S&OP rollout/management) in a global /company wide leadership scale of S&OP/IBP execution and implementation.
• Experience in leading and building a high performing team, creating a culture of empowerment, innovation, inclusion and growth.
• Project Management & Change Transformation capabilities.
• Strong understanding of how demand forecasting impacts financial and operational planning and performance.
• Demonstrated project management and change transformation…