Business Development Representative - Madison

About Madison Honda

Madison Honda, one of New Jersey's most successful Honda dealerships, is seeking dedicated Business Development Representatives (BDC) to join our Internet Sales team. This is a full-time position offering a competitive salary range of $70,000 to $115,000 annually, plus a $1,000 signing bonus.

• Salary: $70,000 to $115,000 per year
• Job Type: Full-Time
• Location: Madison, NJ 07940

As a BDC Representative, you will manage incoming phone calls and internet leads, confirm sales appointments, and conduct long‑term follow‑up with unsold customers from various sources including internet leads, showroom visits, and phone inquiries. Your goal will be to nurture strong customer relationships and generate repeat business by ensuring customer satisfaction throughout their ownership experience.

• Make outbound calls to prospective and current customers
• Record all customer comments and interactions accurately in the system
• Schedule and confirm sales appointments, including rescheduling no‑show customers
• Follow up with the sales team to verify appointment outcomes
• Maintain and update customer information within the database
• Execute contact strategies based on marketing initiatives
• Respond promptly to customer website inquiries
• Engage internet customers via email, phone, and text to schedule appointments following a set timeline
• Notify appropriate departments when appointments are booked
• Assist with additional tasks as assigned to support team operations

Madison Honda offers a supportive and energetic work environment where technology and customer service excellence are valued. Join a professional team committed to enhancing the car‑buying experience through innovation and outstanding service.

• High school diploma or equivalent required
• Previous experience in a similar role is required
• Previous experience at a Honda dealership is preferred but not mandatory
• Sales experience is a plus
• Strong verbal and written communication skills
• Proficient with internet applications and computer software
• Excellent organizational skills with the ability to track multiple leads effectively
• Demonstrated follow‑through and follow‑up abilities

• Tremendous product & inventory
• Ongoing company‑wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug‑free workplace
.