Commercial Relationship Manager

** If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
** This position is located at our Madison, SD branch.

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible: generous Paid Time Off (PTO) in addition to paid federal holidays, a student debt employer repayment program, a 401(k) retirement plan with a 6% match, and other health and happiness initiatives that impact the communities we serve.

The Commercial Relationship Manager serves as an intermediate level commercial banking position, managing a portfolio of $20‑$50million across at least 50 bank relationships and generating a minimum of $1.1million in revenue each year. The role drives shareholder value through interest income growth, margin maintenance, and non‑interest income, while controlling expenses and ensuring credit quality.

• Achieve annual production and growth goals for loans, deposits, and fees to support the bank’s financial targets and credit terms.
• Initiate and develop new business through outside and internal business development activities.
• Maintain ongoing contact with new clients to enhance their experience with First Interstate Bank.
• Develop a comprehensive understanding of each client’s needs, using personal meeting data and financial analysis.
• Use internal customer sourcing software to generate leads, track activities, and make referrals to business partners and bankers.
• Actively participate in community organizations to source opportunities and demonstrate the bank’s commitment to the communities we serve.
• Build referral pipelines through internal and external centers of influence.
• Maintain in‑depth knowledge of products, services, competitors, and market dynamics.
• Promote bank products and services and keep clients informed of all financial solutions available.
• Assemble cross‑functional teams to respond to customer requests when necessary, and identify cross‑sell opportunities.
• Analyze credit to determine client qualification for borrowing requirements.
• Assume ultimate accountability for portfolio activities and issues, ensuring sound asset quality through underwriting, structuring, and portfolio management.
• Maintain follow‑up on existing loans to ensure compliance with internal procedures and required terms.
• Research and study industrial, commercial, economic, and financial situations related to existing and new business.
• Maintain compliance with all bank regulations, stay updated on regulatory changes, and complete all required annual training.
• Actively engage in, demonstrate, and foster the First Interstate Bank Mission, Vision, and Values through the Service Commitments.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following knowledge, skills and abilities are required:

• Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash‑flow analysis.
• Strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Understanding of the bank’s risk‑rating system, credit products, and underwriting policies; ability to structure credit products for small and medium‑sized businesses across diverse industries.
• Proficient written and verbal communication skills, including strong presentation abilities.
• Effective teamwork across the organization for managing customer relationships.
• Proficiency with Microsoft Word, Excel, and Outlook;
  PowerPoint experience is beneficial.
• Initiative, sound judgment, ability to prioritize tasks, and adaptability under pressure.
• Read, analyze, and interpret common financial reports, legal documents, and mathematical concepts such as fractions, percentages, ratios, and proportions.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret a wide range of technical instructions, including those presented in diagrammatic form, and work with concrete and…