Accounts Receivable Specialist

Demco is now accepting applications for a full‑time Accounts Receivable Specialist to join our team at our Madison, Wisconsin facility. This is an onsite position with a Monday through Friday day shift, with an option for a hybrid work environment following successful onboarding. Join an exceptional team that supports our education and library customers, ensuring they have the necessary tools to process invoices effectively.

• Provide professional assistance to customers regarding AR‑related questions.
• Apply payments, process credits and rebills, generate proforma invoices, and apply exemption certificates to customer accounts.
• Reconcile AR accounts against daily reports.
• Research and resolve account discrepancies for both internal and external customers.
• Process sales tax returns.
• Release applicable A/R holds on incoming orders.
• Review creditworthiness, establish payment terms, and investigate potentially fraudulent orders.
• Make collection calls and take necessary collection actions.
• Assist with audit requests.
• Perform daily, weekly, and monthly tasks related to audits, reconciliation, and balancing.

• An associate’s degree in accounting or equivalent work experience.
• 2+ years of accounts receivable experience, with a focus on collections and a comprehensive understanding of the full AR process.
• Strong problem‑solving skills and the ability to think on your feet.
• A proactive approach to anticipating and meeting the needs of customers and team members.
• Effective communication skills.
• Proficiency in MS Office, with intermediate Excel skills.
• The ability to multi‑task in a fast‑paced environment.

• Comprehensive insurance options
• Paid time off, including 10 paid holidays and paid volunteer time
• 401(k) match
• Opportunities for personal and professional growth