Product & Logistics Coordinator

Job Description

The Production & Logistics Coordinator plays a key role in supporting daily operations at the Madison Center. This position ensures a smooth and efficient workflow across Client Services, Shipping, and facility operations. This role is highly visible and serves as a central point of coordination-supporting courier scheduling, assisting with shipping and inventory processes, and providing front desk support to deliver an excellent client experience.

The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

• Coordinate daily and weekly schedules for Great Lakes couriers.
• Oversee courier management activities with the opportunity to supervise, including timecards and expense processes.
• Support export blood sample, documentation and FSH shipment processing.
• Prepare incoming and outgoing genetic shipments and help input related data.
• Support maintenance of frozen semen and embryo inventory.
• Answer incoming calls, route inquiries, and maintain Madison Center phone coverage.
• Greet and assist onsite visitors; ensure a professional and welcoming environment.
• Manage and track fleet vehicle maintenance and scheduling.
• Support data entry across departments, ensuring accuracy and consistency.

• High school diploma or GED required
• Experience in agriculture or animal science field preferred
• Strong customer service background; ability to communicate clearly and professionally
• Must be able to lift up to 50 lbs.
• Strong organizational and multitasking skills; ability to prioritize and shift quickly
• Self-starter who can identify needs and take initiative