Supply & Mail Services Assistant

Supply and Mail Services Assistant (SAMS) / Records Specialist

Location:

Madison, WI

Pay Rate: $19.25 per hour

The Supply and Mail Services Assistant (SAMS) / Records Specialist provides critical administrative support, ensuring accurate processing of mail, records, and agency documentation. This role requires strong attention to detail, excellent customer service skills, and the ability to work efficiently in a structured, in-office environment.

Key Responsibilities

• Process incoming and outgoing mail, shipments, and deliveries (UPS, Fed Ex, etc.)
• Perform accurate data entry and maintain records within agency systems
• Scan, index, and manage documents using imaging and workflow software
• Conduct research and resolve record discrepancies or inquiries
• Maintain organized filing systems and ensure accurate recordkeeping
• Support internal teams with administrative and operational tasks
• Operate mailroom and office equipment (copiers, scanners, postage systems)
• Assist with supply management and distribution across departments

Required Qualifications

• Strong attention to detail and commitment to accuracy
• Excellent customer service and interpersonal skills
• Effective time management and ability to prioritize workload
• Clear verbal and written communication skills
• Ability to build and maintain working relationships at all levels
• Strong data entry skills with a focus on quality and accuracy
• Basic research and problem-solving abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook, Access)
• Ability to learn and use records management and mail processing systems

Preferred Qualifications

• Experience with records management or document processing
• Knowledge of shipping procedures and mailroom operations
• Experience using scanning/imaging systems and workflow software

Work Environment & Physical Requirements

• 100% onsite position
• Requires regular standing, walking, bending, and lifting
• Ability to lift and move mail totes, boxes, paper, and deliveries

Schedule & Hiring Process

• Full-time: 40 hours per week
• Duration: 12+ months

Benefits (Through SSO)

• Medical, dental, and vision insurance
• 401(k) with discretionary employer match
• Paid time off and holidays
• Flexible spending accounts
• Additional employee perks

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.