Operations Program Associate

Position Summary

This position works under general supervision of the Operations Section Manager in the BECR. The associate will be responsible for processing incoming and outgoing bureau mail daily and department mail on rotation, leading the processing of payments for both bureaus, supporting the administrative duties of the BECR Child Care Background Check (providing assistance to regional offices, providers, and stakeholders), answering general inquiries from child care providers about regulation, licensing, background checks, or payments submitted to DCF, and assisting with special projects as directed by the Operations Section Manager.

Starting salary is $22.76 per hour ($23,670 annually), with pay based on the applicable compensation plan. The pay range is 02‑11 and a one‑year probationary period may apply. Current state employees who transfer will have pay determined by transfer rules.

Final candidates may be required to allow a security background check. Applicants must be legally entitled to work in the United States. The Department of Children and Families does not sponsor visas.

• Minimally qualified applicants will have: experience working with confidential information in a professional setting; experience providing administrative support to stakeholders, including reviewing documents/applications, following up with the public or staff, scheduling meetings, and writing letters.
• Well‑qualified applicants will have: experience reviewing or editing documents, correspondences, or other written materials; experience using computer programs or database applications (MS Word, Excel, Outlook, Adobe, Zoom/Teams) for business needs such as data entry, uploading supporting materials, and running reports.

The Final date to receive applications is 11:59 PM on July 5, 2026.

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations to qualified applicants and employees with disabilities. Qualified veterans with a 30% or greater service‑connected disability may be considered for the Veterans Non‑Competitive Appointment program.