Office Coordinator​/Sales Assistant

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Madison, WI office. Our position is for 40 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

• Order Entry – Entering Order Tickets, Customer Order Forms, and customer payments daily
• Receiving & Shipping – Unpacking received shipments daily;
  Prepping and steaming garments for delivery and placing on Sales Professional's rack;
  Processing returns, remakes and alterations;
  Preparing clothing for delivery by Sales Professional;
  Picking up and delivering client items as needed
• Alterations – Entering alteration instructions into the proprietary system;
  Delivering/picking up garments to/from outside contractor tailors;
  Preparing alteration report for corporate office
• Telephones/E-Mail/Mail – Answering incoming phone calls and relaying messages to appropriate Sales Professional;
  Checking store e‑mail daily and forwarding information to the relevant person(s);
  Making bank deposits and running errands;
  Making follow‑up calls to factories, customers, and corporate office;
  Performing other duties as assigned

• Experience using social media platforms for marketing and research purposes
• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi‑task in a fast‑paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Valid driver’s license except in larger metropolitan areas where driving is not required