Medical Program Assistant (MPA)

Current Employees:
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Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Medical Program Assistant

Job Summary:

The Berbee Walsh Department of Emergency Medicine at the University of Wisconsin School of Medicine and Public Health is seeking a collaborative and detail-oriented Medical Program Assistant to support the department's Education Division. This position plays an integral role in advancing the department's educational mission by providing high-level administrative support to education faculty and leadership while helping ensure the successful coordination of educational programs and initiatives within a dynamic academic medical environment.

The Medical Program Assistant serves as a central resource for education faculty, departmental partners, and external collaborators, providing comprehensive administrative and operational support across a wide range of educational activities. This role coordinates communications, schedules meetings and events, manages calendars and documentation, tracks projects and priorities, assists with faculty and learner-related processes, and supports the planning and execution of educational initiatives.

Working closely with Education Division leadership, the position helps ensure efficient operations, effective collaboration, and the seamless delivery of programs that support physician education.

This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in providing exceptional service and organizational support. The Medical Program Assistant contributes directly to the success of the department's educational mission by helping faculty and leadership focus on educating the next generation of physicians while fostering a collaborative and efficient work environment.

* This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

* This position is Monday through Friday 8:00AM to 4:30PM

* Candidates who demonstrate the following knowledge, skills, and abilities will be given first consideration: strong written communication skills, ability to independently prioritize competing demands in a fast-paced academic medical environment, demonstrated ability to manage multiple concurrent deadlines.

Key

Job Responsibilities:

* Identifies opportunities for program improvements and makes recommendations to the appropriate entities

* Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff

* Coordinates with senior management to define program goals and fiscal objectives

* Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports

* Serves as the primary contact and subject matter expert for specified program policies and procedures

* Assist leadership, faculty, and providers with processing expenses (pre-approval, submission, and reconciliation) through correct channels and ensure appropriate account balances.

* Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring

* Provide back-up administrative support during absences of other department administrative assistants and provide training and guidance as needed

* Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel

Department:

School of Medicine and Public Health, Berbee Walsh Department of Emergency Medicine.

At the Berbee Walsh Department of Emergency Medicine, our focus is advancing the health of our community through unparalleled investments in exemplary education and training, rigorous discovery and collaboration, and compassionate patient care. Each year, our faculty and staff care for more than 130,000 patients across our emergency departments, serving as a trusted resource for communities throughout Wisconsin and beyond.

Our commitment to remarkable healthcare drives us forward, always focused on turning adversity into opportunity and redefining the limits of our specialty.

To complement this mission, Madison offers an exceptional quality of life. Learn more about what makes Madison a top place to live, work, and explore.

Compensation:

The starting hourly wage for the position is $26/hour; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage.

SMPH University Staff Benefits Flyer 2026

Required Qualifications:

* At least one year of administrative experience in an…