Nursing Office Scheduler - Mendota Mental Health Institute

Introduction

The Department of Health Services (DHS),
Mendota Mental Health Institute (MMHI) in Madison, WI is currently recruiting for a Nursing Office Scheduler.

MMHI is located on the north side of Madison and offers a beautiful campus environment, convenient free parking and an onsite workout facility. MMHI is an inpatient psychiatric facility, with one outpatient program, specializing in serving patients with complex psychiatric conditions, often combined with certain problem behaviors. A secure setting to meet the legal and behavioral needs of our patients is provided.

MMHI is an integral part of the entire Wisconsin mental health service delivery system.

As an employee of the State of Wisconsin, you'll have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

Mendota Mental Health Institute is part of the Division of Care and Treatment Services (DCTS). DCTS is committed to helping all state residents live their best lives through an interconnected web of behavioral health services. Watch this video to learn more about the work of DCTS.

As the Nursing Office Scheduler, you will be responsible for coordinating, implementing and evaluating the Indeavor scheduling system in accordance with DHS, MMHI and regulatory requirements for all MMHI employees. You will be responsible for performing varied and complex administrative and support tasks critical to the operation of the Nursing Department (500+ employees).

Duties include:

• Institute-wide scheduling and position control within Indeavor,
• Orientation of new nursing department employees,
• Providing advanced level Indeavor training to unit schedulers and supervisors,

This Position Will Also Assist The Nursing Office Supervisors In The Coordination And Determination Of Priorities For Using Department Office Paraprofessional Staff Which Includes

• Scheduling of nursing office drivers,
• Coordinating medical appointments for patients,
• Providing communication between unit management, program nursing supervisors and nursing office supervisors.

The starting pay for this position is $25.04 per hour (approximately $52,000 per year), plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an Operations Program Associate and in pay schedule and range 02/11.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimally qualified applicants will have all of the following:

• Experience using Microsoft Office Suite (e.g., Excel, Access, Word, Outlook, etc.) to perform duties such as creating spreadsheets to track data, entering data into a databases, preparing written correspondence, responding to emails, etc.
• Experience working with a tracking or scheduling system (e.g., entering data, performing calculations, monitoring, tracking data, etc.).
• Experience providing program or administrative support (e.g., triaging phone calls, responding to inquiries, maintaining files, etc.).

Well-qualified applicants will also have one or more of the following:

• Experience preparing staff work schedules (e.g., creating and updating staff schedules, ensuring adequate coverage, timekeeping, tracking leave, etc.)
• Experience working in a hospital, medical clinic, or similar 24/7 healthcare facility.

Your letter of qualifications is limited to 1 page(s) and your resume is limited to 2 pages. For a guide on developing your resume and letter of qualifications and…