Mid-Level Deposit Operations Project Coordinator

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Job Summary:

UW Credit Union is dedicated to delivering exceptional member experiences while driving operational excellence. The Deposit Operations Project Coordinator plays a critical role in enhancing deposit products and services through project coordination and cross-departmental collaboration, ensuring timely and accurate completion of deliverables.

Responsibilities:

• Coordinate and monitor tasks, timelines, and requirements for system releases and departmental processes such as escheatment, tax reporting, and audit item remediation.

• Serve as the liaison between Membership Services and the Enterprise Project Management Office for enterprise-level initiatives.

• Manage the project tracking system, overseeing intake, prioritization, risk/resource assessments, and progress updates.

• Lead departmental participation in high-impact projects (e.g., core conversion), ensuring objectives are met and deadlines are achieved.

• Develop and implement change management and communication plans for internal teams and business partners.

• Identify and escalate risks, develop mitigation strategies, and ensure clear progress reporting to leadership.

• Partner with subject matter experts to ensure deliverables meet quality and compliance standards.

• Facilitate problem-solving for complex issues, coordinating with internal teams and external vendors.

• Gather, document, and validate use cases, business requirements, and system needs for new initiatives.

• Support cross-functional project efforts outside of day-to-day operational work.

• Administer assigned business systems, ensuring changes are thoroughly tested prior to implementation.

• Drive process improvement initiatives to streamline workflows, reduce risk, and improve member experiences.

• Partner with stakeholders to identify opportunities for automation and enhanced efficiency.

• Stay informed on industry trends, integrating best practices into departmental processes.

• Continuously develop project coordination, technical, and leadership skills.

• Serve as a mentor and positive role model, supporting onboarding and training for new team members.

• Actively engage in UW Credit Union’s DEI initiatives and embrace change to achieve organizational goals.

Qualifications:

Required:

• Associate’s degree in business or related field, or equivalent relevant work experience

• 4–5 years of project coordination experience

• 4–5 years of cross-functional work experience

• 2–3 years of system management experience

• Strong analytical, problem-solving, and organizational skills

• Ability to prioritize multiple projects in a fast-paced environment

• Excellent communication and presentation skills, both verbal and written

• Skilled at building relationships and collaborating across departments

• Proficient in Microsoft Office Suite

Preferred:

• Experience in a financial institution

• Experience with project tracking tools

• Knowledge of change management principles and project lifecycle best practices

• Experience in deposit operations or financial services strongly preferred

Company:

UW Credit Union is a provider of a full range of consumer financial services. Founded in 1931, the company is headquartered in Madison, Wisconsin, USA, with a team of 501-1000 employees. The company is currently Late Stage.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Project Management
• Industries Software Development

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