Business Analyst​/Consultant IV

Job Title

Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).

Under general supervision from the deputy director of the Office of Enterprise Initiatives (OEI), on enterprise projects, initiatives, and processes, this advanced level position works as a liaison amongst technical and business stakeholders to facilitate the development of business requirements, lead business process redefinition studies and analyze the use of new technology for new or enhanced systems services. This position is responsible for working with business leads and subject matter experts (SMEs) from various ETF program areas to understand business structure, policies, and operations in order to develop solutions to business-related issues and achieve ETF and business unit strategic goals and initiatives.

Including, but not limited to, defining/refining metrics and creating dashboards and standard operating procedures for projects, leading the creation and assisting with the execution and completion of user acceptance testing (UAT), and assisting project managers and/or business units with defining project benefits and costs. Responsible for understanding current and future processes, including processes for the entire enterprise. The work product will impact the enterprise, as well as extra and/or inter-agency business on critical business activities.

This position, along with business leads and SMEs, will analyze current business processes and identify changes in business processes and/or IT systems that will improve ETF’s ability to meet customer needs and/or improve operating efficiency in a member-centric organization. This may include developing use cases and/or test plans to illustrate current state to future state definition and developing and validating detailed system requirements and design specifications.

This position interacts with business users to assure a mutual understanding and agreement on requirements and specifications and, at an expert level, provides consultation, direction, and guidance to business managers.

This is a senior-level position performing difficult and complex work reviewing policies, priorities, recommendations, and/or solutions to IT and business-related issues. This person will serve as the principal authority in the analysis of business process definition/redefinition projects, with little supervision, and providing expertise in multiple projects of moderate to difficult scope and complexity. This position requires knowledge of project management principles, methods and practices.

Ensuring effective and efficient interactions with staff and management at all organizational levels and areas of ETF is an essential part of this position.

30% GOAL

A. Leadership, facilitation and coordination of business and operational teams to ensure that ETF’s business needs are being met

• Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with the business leads from assigned business areas.
• Serve as the key integration point between the business areas, operations teams, and IT.
• Develop and maintain a deep understanding and expertise of applicable operational processes, procedures, and controls.
• Work with key stakeholders to fully understand and analyze the business case for each work effort.

25% GOAL

B. Leadership, facilitation and coordination of business process and systems analysis

• Lead, facilitate and coordinate business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort has been identified ahead of the solution.
• Work with internal and external stakeholders to gather and validate business requirements and assist with the functional design of solutions.
• Partner with the technical lead to provide input into the functional aspects of solutions design.
• Proactively identify opportunities for process, system, or other enhancements that may help the business mitigate operational risk and/or achieve its business goals.
• Partner with the…