Business Analyst​/Consultant III

Information Systems Business Automation Specialist

Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).

This position is in the Bureau of Working Families (BWF), which administers a variety of programs to assist low-income individuals and families move towards self-sufficiency. These programs include Temporary Assistance for Needy Families (TANF), CARES Worker Web (CWW), Wisconsin Works (W-2), Job Access Loans, Emergency Assistance, programs to serve the refugee populations, Community Services Block Grants, and the Skills Enhancement Grant.

Under the general direction of the Section Manager of the Bureau of Working Families (BWF) TANF Automation Section, this position is responsible for defining and implementing the business process changes that must be made to the CWW, W-2 and related programs information systems in relationship to changes in program policies and procedures, federal reporting, financial reporting, program monitoring, contracts, and audits.

The position is also responsible for writing operation memoranda to explain to agency workers what is changing, how the associated new functionality will work and how the worker should enter information.

The Information Systems Business Automation Specialist for the CWW, W-2 and related programs is responsible for identifying and creating system business requirements for system changes needed because of new federal law and regulations, state law or administrative rules as well as W-2 and related programs policies. The changes will need to be incorporated into the major information systems that support W-2 and related programs, including:

• Client Assistance for Reemployment and Economic Support (CARES)
• CARES Worker Web (CWW)
• Wisconsin Work Programs (WWP)
• ACCESS
• MyACCESS
• New systems needed to carry out program functions.

This position manages all aspects of major comprehensive information technology projects for CWW, W-2 and related programs on behalf of the Employment Program Business Area (EPBA). This includes ensuring that all phases of the software development life cycle are completed according to the needs of the business area, and all other project management responsibilities including documenting decision making, briefing bureau, division, and department management on the status of projects, resolving conflicts between project partners, communicating with stakeholders on complex topics, and post-implementation tasks.

As a program area liaison, this position works on projects with other bureaus within the Division, other Division's including the Division of Early Care and Education (childcare), the Division of Management Services (planning and budget), as well as the Secretary's Office. The position also works extensively with other Departments, such as the Department of Health Services (DHS) and its technical staff to ensure coordination of its programs/initiatives with BWF.

Incumbents in this position must use their knowledge and experience to assist the Section's employees and other experienced Program and Policy Analysts in their day-to-day duties.

Required Skills:

Business Analysis

Basic

Qualification:

Additional

Skills:

This is a high PRIORITY requisition.