CHW Portfolio Operations Coordinator

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Job Category: Academic Staff Employment Type: Regular Job Profile: Outreach Program Coordinator Job Summary:

The UW CHW Portfolio Operations Coordinator provides high‑level project management and operational coordination for a large‑scale, statewide Community Health Worker (CHW) workforce development portfolio administered by the UW Population Health Institute.

Grounded in core CHW values—trust, community partnership, and accountability to CHW leadership—this position oversees the day‑to‑day operations of CHW Workforce development as part of the Rural Health Transformation Program (RHTP), including coordination with approximately 50 funded organizations across Wisconsin. Key responsibilities include managing project timelines and deliverables, tracking and documenting training and technical assistance (TTA), coordinating meetings and convenings, supporting required reporting, and maintaining shared operational systems and resources.

Working closely with senior program leadership, the Operations Coordinator ensures efficient, compliant program execution while supporting CHW‑led practice and building the infrastructure necessary to sustain and strengthen the CHW workforce in rural and underserved communities.

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non‑campus work location.

Must provide a valid driver"s license. Employees may use their own transportation or receive approval for University Car Fleet usage. Employment is conditional pending the results of a Pre‑hire Driver Authorization Check. See (Use the "Apply for this Job" box below). (click on "Become an authorized driver"; then click on "Required criteria")

• Knowledge of Community Health Worker (CHW) core roles, standards, and values, including trust‑building, community accountability, cultural humility, and the importance of CHW‑led practice and decision‑making.
• Knowledge of statewide CHW workforce and infrastructure efforts across the US, including training and technical assistance (TTA) models, multi‑partner collaborations, and CHW sustainability strategies.
• Knowledge of grant‑funded program operations, including federal and state contract requirements, reporting expectations, and documentation standards.
• Knowledge of basic fiscal processes in complex institutions, including budgeting, expense tracking, and collaboration with fiscal staff to ensure compliance.
• Knowledge of UW or similar higher‑education administrative environments, including shared governance structures, institutional policies, and cross‑unit coordination.

• Skill in coordinating multi‑site, community‑based programs while maintaining respect for CHW roles, workloads, and community context.
• Skill in tracking budgets, deliverables, and timelines across multiple funding streams and partners, with attention to accuracy and compliance.
• Skill in maintaining organized operational systems, including spreadsheets, trackers, shared resource repositories, and documentation required for reporting and evaluation.
• Skill in clear, respectful communication with CHWs, community‑based organizations, funders, and university administrators.
• Skill in translating CHW‑informed priorities into operational processes, ensuring that administrative requirements do not undermine CHW values or practice.

• Ability to balance CHW movement values with institutional compliance requirements, navigating both community‑centered work and formal administrative systems.
• Ability to support fiscal and administrative processes (e.g., invoicing coordination, expenditure tracking, reporting support) in partnership with UW fiscal and administrative staff.
• Ability to manage multiple priorities simultaneously while meeting deadlines and maintaining high standards of accuracy and follow‑through.
• Ability to work collaboratively across disciplines and…