Product Manager

Key responsibilities

Own and evolve the product vision, roadmap, and backlog for the Customer MDM platform (Reltio) and related customer data products.

Partner with stakeholders across business and technology to define customer master use cases (e.g., customer identity, golden record, hierarchy/relationships, data quality).

Translate business objectives into clear product requirements, epics, user stories, and acceptance criteria.

Drive prioritization decisions using value, risk, dependencies, and feasibility; communicate tradeoffs clearly.

Enable and influence API-first customer data capabilities (defining API requirements, consumer needs, and integration patterns).

Collaborate with data engineering, architecture, and delivery teams to support implementation, release planning, and iterative delivery (Agile).

Establish and monitor key measures of success (adoption, data quality, match/merge performance, latency, availability, etc.).

Partner with governance/privacy stakeholders to ensure appropriate handling of PII, consent/usage constraints, data retention, and access controls.

Support change management by documenting capabilities, communicating releases, and enabling consumers of customer data products.

8–10 years of experience in Product Management (or closely related experience leading digital/data products end-to-end).

Experience with data products, APIs, and platform-style product ownership.

Familiarity with data governance practices and privacy/PII considerations.

Strong stakeholder management, communication, and ability to drive alignment across multiple teams.

Experience in the insurance industry (or similarly regulated industry).

Prior experience with Customer MDM platforms;
Reltio experience strongly preferred.

Experience working in large-scale enterprise data ecosystems and integrating with downstream analytical/operational systems.