Global Customer Success Transformation Leader
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-07-13
Listing for:
Zoom
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Change Management, AI Business & Operations, Business Analyst -
Management
Change Management, AI Business & Operations, Business Analyst
Job Description & How to Apply Below
Zoom is seeking a senior Customer Success transformation leader to turn strategy into scalable operating models across global teams. You will redesign how we measure, enable, and deliver customer outcomes, driving retention, adoption, and revenue growth.
In this role you will align cross‑functional partners across Sales, Renewals, Operations, Product, and Finance, establish a clear governance cadence, and deliver measurable business impact through disciplined program management and data‑driven
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