Commercial P&C Product Support Consultant

Responsibilities

• Lead functional projects or represent the team on corporate initiatives
• Create, maintain, and improve business process documentation and tools.
• Coordinate change management for affected staff/partners, providing training and support.
• Develop working relationships with members of the management team in successful attainment of business unit goals and objectives.
• Assemble and lead cross functional teams as needed to accomplish assigned project or business objective.
• Identify, create and implement tools and processes that support product and service.
• Research, analyze and collaborate with cross functional partners in recommending business capabilities and solutions.
• Provide support and input into product development/enhancements based upon marketplace acceptance, marketplace need, emerging directions and competitive environment.
• Assist in the management of profit and loss for a product/program or for a component of large/complex product/program.
• Execute product/program level strategy.

• Bachelor's degree in related field or equivalent work experience
• Commercial Property & Casualty insurance experience preferred
• 5+ years of relevant experience
• Demonstrated experience leading projects and initiatives requiring cross-functional collaboration
• Proven skills in negotiating and influencing
• Demonstrated experience in business process development, process improvement, documentation, and change management
• Analytical, problem-solving, planning, prioritization, and organizational skills
• Agile learner – ability to quickly understand product and process and develop subject matter expertise
• Ability to apply business strategy development concepts and strategy analysis models at the product/program level.
• Ability to clearly communicate in a range of methods.