Senior Relationship Consulting Manager, Global Trade Management

Senior Relationship Consulting Manager, Global Trade Management Job Overview

Baker Tilly is seeking a Senior Manager to join our Global Trade & Customs practice in a newly created, high‑impact role focused on project oversight, client engagement, and resource optimization. This position will serve as a centralized leader across active engagements, ensuring projects are delivered efficiently, consistently, and with the highest level of quality.

• Provide centralized oversight of all active Global Trade & Customs engagements, ensuring projects remain on track with scope, timeline, and budget.
• Establish and maintain project‑management standards, tools, and reporting frameworks across the practice.
• Monitor project milestones, dependencies, and deliverables; proactively identify and mitigate risks.
• Drive consistency in delivery execution and promote best practices across engagement teams.
• Coordinate cross‑functional teams to ensure alignment and efficient execution.

• Manage consultant utilization across a growing and complex portfolio of work.
• Partner with leadership to align staffing with project needs, deadlines, and skillsets.
• Identify capacity constraints, resource gaps, and opportunities to improve efficiency.
• Develop actionable reporting on utilization, forecasting, and capacity planning.

• Serve as a key client‑facing contact supporting engagement teams.
• Assist clients in navigating customs portals, processes, and procedural requirements.
• Respond to client inquiries by coordinating with technical specialists and conducting targeted research.
• Help translate complex customs and trade requirements into clear, actionable guidance for clients.
• Support strong client relationships through proactive communication and high‑quality service delivery.

• Deliver clear, concise reporting to leadership on project status, risks, utilization, and performance metrics.
• Provide insights that enable data‑driven decision making and continuous improvement.
• Proactively surface risks, bottlenecks, and delivery challenges with recommended solutions.
• Support development of scalable processes, tools, and playbooks for the Global Trade practice.

• Work closely with Partners, Directors, and engagement teams to coordinate delivery efforts.
• Support onboarding, training, and development of team members on project‑management best practices.
• Foster collaboration across teams to enhance efficiency and knowledge sharing.
• Contribute to the growth and operational maturity of the Global Trade & Customs practice.

• 4‑year degree.
• 8 years of professional experience.

• Bachelor’s degree required; advanced degree preferred.
• 10+ years of experience in consulting, advisory, project management, or global trade‑related roles.
• Strong project‑management experience overseeing multiple concurrent engagements.
• Experience managing resources, utilization, and/or capacity planning.
• Demonstrated ability to work directly with clients and manage relationships effectively.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent communication skills with the ability to translate complex concepts into clear guidance.
• Proficiency with project‑management tools and reporting frameworks.

• PMP Certification.
• LCB Certification.
• Exposure to customs compliance, import/export processes, or trade regulations.
• Experience working with government agencies such as U.S. Customs and Border Protection or similar.
• Background in professional services, consulting, or advisory environments.
• Experience building or improving operational processes in a growing practice.

The U.S. National pay range for this position is $179,850–$340,970. Actual compensation is influenced by a variety of relevant factors including but not limited to the applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location.

Baker Tilly is an equal‑opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard for race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.