Community Manager - 103

Community Manager
- Sales Focused (Community Operations)

At Lakeshore Management, we are committed to creating communities that people are proud to call home. We are seeking a motivated and results-oriented Community Manager to lead community operations with a strong focus on sales performance, revenue growth, and overall community success.

This role is ideal for someone who enjoys balancing sales, operations, and team leadership in a fast-paced environment. The Community Manager plays a key role in driving occupancy, supporting team development, and delivering a high-quality experience for our residents.

At Lakeshore, our core values guide everything we do—we build community, show kindness and compassion, communicate clearly and intentionally, hold ourselves accountable, do the right thing, and remain resilient in a fast-moving environment.

• Operations & Financial Management
• Occupancy, Sales & Marketing
• Resident Relations
• Leadership & Team Management
• Maintenance, Safety & Compliance
• Projects & Asset Management

• 3-5+ years of experience in property management, sales, or operations.
• Prior leadership or supervisory experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with performance metrics and goals.
• Must be flexible, willing to work Saturdays, and available for on-call/after business hour emergencies.
• Must be flexible and available for travel for company training and events requiring attendance once per quarter, including occasional overnight travel as needed.
• Bilingual in English/Spanish, preferred

• High School Diploma or equivalent required.
• Bachelor's degree preferred.
• Property management or real estate certifications a plus.
• Fair Housing knowledge preferred.

What We're Looking For:

• A sales-oriented leader who enjoys working with people and driving results
• Strong communication and relationship-building skills
• Organized, dependable, and detail-oriented
• Ability to manage multiple priorities while maintaining strong execution
• A leader who reflects Lakeshore's values: builds community, leads with kindness, communicates clearly, takes accountability, does the right thing, and stays resilient

Why Join Lakeshore?

• Be part of a company focused on creating welcoming, well-maintained communities
• Opportunity to grow your career within a supportive and performance-driven organization
• Work in an environment that values people, accountability, and doing the right thing
• Competitive compensation with performance-based incentives

FLSA CLASS:
Exempt

REPORTS TO:

Regional Manager, Area Manager, and or General Manager

SUPERVISORY RESPONSIBILITIES:

Directly supervises Maintenance Technicians; directly supervises Assistant Community Managers in certain communities

BUSINESS FUNCTION:
Communities, Regional

SHORT CODE: COMMMNGR

POSITION CLASS:
Administrative

COMPETENCIES:

• Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other's ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous…