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Office Manager - Dental Practice
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-09-04
Listing for:
Gilder Search Group
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Office Manager, Administrative Management
Job Description & How to Apply Below
Office Manager — Dental Practice
Full-Time | On-Site
A private dental practice is looking for an experienced, organized, and people-first Office Manager to lead the front office and support its team in delivering an outstanding patient experience. If you thrive on keeping a busy office running smoothly — from finances and scheduling to team leadership — we'd love to hear from you.
What You'll Do Lead the Team- Supervise, train, and coach front office and administrative team
- Coordinate hiring, onboarding, and performance reviews
- Run daily huddles and contribute to weekly team meetings
- Communicate practice goals, values, and expectations clearly and consistently
- Coordinate vacation schedules, sick-day coverage, and time-off requests
- Oversee scheduling to keep the calendar full and appointments running efficiently
- Ensure phones are answered promptly and patients are greeted warmly
- Keep patient records, financial agreements, and treatment notes accurate and up to date
- Troubleshoot day-to-day IT and phone/security system issues
- Manage daily deposits, petty cash, and financial reconciliation
- Oversee insurance claims submission, follow-up, and AR health
- Process invoices and monthly statements
- Track collections and manage outstanding patient balances
- Ensure the practice stays current on HIPAA, OSHA, and licensure requirements
- Coordinate marketing projects and manage practice communications
- Order supplies, manage vendor relationships, and support equipment maintenance
- Handle month-end and year-end reporting
- Prior experience in office management, ideally in a dental or medical setting
- Strong organizational skills and comfort juggling multiple priorities
- Confidence with basic financial tasks (deposits, invoicing, payroll support)
- A warm, professional communication style with patients and team members alike
- A team-first mindset — you believe Together Everyone Achieves More
This is a hands-on leadership role at the center of our practice. You'll work closely with our doctor and team to keep operations running smoothly while helping shape a positive, patient-focused culture.
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