Scheduler - Maddison, WI

Position Summary

The Staff Scheduler is responsible for managing and coordinating the scheduling of Direct Support Professionals (DSP) across designated homes and programs. This role ensures that staffing levels are maintained in accordance with company policies, regulatory standards, and client needs. The Staff Scheduler works closely with Care Team Managers (CTM), Program Directors (PD), and various departments to ensure efficient and effective staffing solutions.

• Always be compliant with all company and regulatory policies and procedures.
• Collaborate with Care Team Managers (CTM) and Program Directors (PD) to schedule DSPs for shifts, training, and job shadowing opportunities.
• Assist in creating staffing solutions and resolve scheduling conflicts or issues as they arise.
• Provide support for special projects and administrative tasks as needed.
• Oversee the efficient use of the Scheduling Application to maintain accurate and timely scheduling.
• Engage with CTMs and PDs to ensure compliance with scheduling standards and client needs.
• Work closely with admissions, finance, recruiting, and operations teams to ensure staffing needs are met across all homes.
• Provide support for individual staff needs across the state of Michigan (designated area).
• Monitor staff allocation to reduce overtime and turnover rates, ensuring cost-effective staffing solutions.
• Collaborate with executive management to strategize labor and payroll efficiencies.
• Assist with filling shifts in homes as necessary to maintain service levels.

• Must be compliant with company and regulatory policies and procedures.
• Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.
• Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.
• Understand how to approach and communicate with everyone at all levels.
• Treat everyone with dignity and respect while responding to their needs.
• Maintain and sustain a safe community environment and workplace
• Follow Beacon’s policies, procedures, and manuals.
• Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
• Accept other duties as assigned.

• Job Knowledge:
  Depth and breadth of knowledge supporting our organization goals.
• Quality of Work:
  Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
• Quantity of Work:
  Work output of the employee.
• Reliability:
  The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
• Initiative and Creativity:
  The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
• Judgment:
  The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
• Cooperation:
  Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
• Compliance:
  Always be compliant with all company and regulatory policies and procedures.
• Attendance:
  Faithfulness in coming to work daily and conforming to scheduled work hours.
• Planning and Organizing:
  The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the…