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Customer Success Mgr./ CSM Customer Service Rep Technical Support HelpDesk/Support

Strategic Customer Success Leader

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-05-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is seeking a Senior Customer Success Manager to advocate for customers and ensure product adoption. The role requires expertise in customer management and 7-10 years in a customer-facing position. The ideal candidate will handle renewals, assess customer health, and provide strategic guidance to enhance customer value. Strong relationship skills and the ability to work independently are essential.

This position is based in Madison, Wisconsin.
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