Head of Customer Success & Renewal
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-24
Listing for:
Verint Systems, Inc.
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Verint Systems, Inc. is seeking a Manager of Customer Success based in Madison, Wisconsin. This role entails leading a team of Customer Success Managers to drive adoption, retention, and value realization for customers. Responsibilities include managing team performance against revenue targets, fostering cross-functional collaboration with Sales and Product teams, and ensuring customer satisfaction through effective escalation management. The ideal candidate will have extensive experience in customer-facing roles and a strong background in managing teams in customer success environments.
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