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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Bilingual

Hybrid Customer Solutions Specialist – Client Support

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: National Guardian Life Insurance Company
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
National Guardian Life Insurance Company is seeking a Customer Solutions Specialist I in Madison, WI. This is a hybrid role requiring in-office work 10 days per month. Responsibilities include providing professional customer support via phone and writing, managing service requests, and ensuring customer retention. Ideal candidates have strong communication skills, customer service experience, and are detail-oriented. Benefits include paid time off, health plans, and a 401(k) match.

Join us to contribute to a compassionate and collaborative team environment.
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