Service Coordinator
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-26
Listing for:
Zorn Compressor & Equipment (Industrial Compressed Air Solutions)
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support, Admin Assistant
Job Description & How to Apply Below
$750.00 sign‑on bonus (paid after 90 days of successful employment)
LocationMadison, WI
Job OverviewFull‑time position (Monday‑Friday, 7:00 am‑3:30 pm). Reports directly to the branch service manager to support activities of the service department.
Responsibilities- Communicate directly with customers, service manager, field service technicians, and vendors.
- Answer phone calls & incoming emails.
- Schedule service calls with customers.
- Pull parts for service calls.
- Computer data entry: create service orders, close & invoice service orders, etc.
- Research operator's manuals for needed parts.
- Create quotes.
- High school diploma or equivalent.
- Minimum 2 years of customer service experience.
- Advanced computer ability (experience with ERP and CRM systems as well as Outlook, Word, and Excel).
- Detail‑oriented, organized, with good communication skills and a positive attitude.
- Health insurance & flexible benefit plan.
- Disability and life insurance.
- Paid holidays and personal time off.
- 401k plan with company match.
Apply now to join the Zorn team.
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