Customer Service Representative

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in Sacramento, CA
, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

This position requires that you reside within 50 miles of Sacramento, CA.

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

• 6 months of customer service experience.
• High school diploma or equivalent.
• Computer experience.
• High-speed internet (> 15mbps) may be required for some programs.

• Supportive of your career and professional development.
• An inclusive culture and community‑minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Base wage starting at $17.98 per hour.
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit  for more information.

You’ll report to Team Lead. You’ll contribute to the success of the customer experience and the overall success of the team.

TTEC is proud to be an equal‑opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.