Customer Service Representative
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-28
Listing for:
Catalent
Seasonal/Temporary, Contract
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Customer Service Representative (Temporary Position)
Pay Rate: $24.00/hour
Schedule:
Monday–Friday, 8:00 AM – 5:00 PM
We are seeking a Customer Service Representative to support manufacturing facility. This is an excellent opportunity for someone with strong customer service and computer skills looking to gain experience in a professional office environment.
Responsibilities:
- Process customer orders via phone, email, web, and EDI systems
- Respond to customer inquiries and order-related questions
- Generate shipping and invoice documentation
- Maintain accurate customer records and files
- Process credit card payments and sample requests
- Support daily business operations using ERP software
- Collaborate with internal teams to ensure excellent customer service
This is NOT a call center position. The role is primarily order processing and administrative customer support, with very limited inbound call volume. Candidates must be comfortable working in a professional office environment and understand that this is a temporary assignment.
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