Strategic Enterprise CSM Adoption Leader
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-28
Listing for:
EDB
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
EDB in Madison, Wisconsin is seeking a Principal Customer Success Manager (CSM) to lead customer engagement and drive value from our solutions. You will develop customer success plans and ensure a stellar experience for our clients while collaborating across teams.
The ideal candidate has 5+ years in account management and the ability to nurture relationships, aiming for high customer satisfaction and retention. This position offers a comprehensive benefits package and promotes a healthy work-life balance.
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