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Mailroom Member Services Specialist – 1st Shift

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Remedy Intelligent Staffing
Full Time position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 24796 - 27552 USD Yearly USD 24796.00 27552.00 YEAR
Job Description & How to Apply Below

We are seeking to hire a Mailroom and Member Service worker for our valued client in Madison, WI!

Shift Details:

  • 1st Shift Mailroom and Member Service workers work Monday – Friday, 7 am – 5 pm
Pay
  • 1st Shift – $18 – $20 (Bilingual ENG – SPA)
Qualifications

Experience in the life insurance industry is a plus but is not required. We will train you. Experience in Customer Service jobs, strong verbal and written communication skills.

  • Over time pay is paid at 1.5x your rate after 40 hours per week is worked.
Benefits
  • Weekly Pay with Direct Deposit options
  • Medical, Dental, Vision & Retirement Plan; starting on day 1
  • Free Online Classes to enhance your manufacturing skills
  • $100 BONUS per referral; work with your family and friends
  • Full time;
    Evaluation to Hire position; hiring immediately
Job Duties
  • Receive, sort, and distribute incoming mail
  • Prepare outgoing mail, including labeling, packaging, and ensuring proper postage
  • Process loans, withdrawals and surrenders of existing policies
  • Process premium payments to include credit card and online payments
  • Field phone calls to answer questions from the member or agent, determine next steps, and prepare necessary paperwork
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