Customer Service Team Lead - Hybrid, Coaching & Performance
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-07-08
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Wolters Kluwer N.V. is seeking a CS Manager (Customer Service Assistant Manager) for a hybrid role in Madison, WI. In this position, you will lead a dynamic team focused on providing exceptional customer service while meeting performance goals. You will supervise daily activities, resolve issues, and contribute to overall company success.
Applicants should possess proven leadership skills and experience in problem-solving within a customer service context, and be able to communicate effectively. A background in using CRM software is beneficial for this role.
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