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Strategic Customer Success Consultant

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Lumen
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 71693 - 95588 USD Yearly USD 71693.00 95588.00 YEAR
Job Description & How to Apply Below

Lumen is looking for a Customer Success Consultant in Madison, Wisconsin, responsible for ensuring customer satisfaction and value realization through effective use of Lumen solutions. The ideal candidate will have over 5 years of experience in customer success or account management and possess strong analytical and communication skills.

This role involves managing key metrics and cultivating partner relationships to identify growth opportunities. You'll work in a fast-paced environment where your efforts will significantly impact customer and partner outcomes.

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