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Guest Experience Specialist
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-07-09
Listing for:
Extended Stay America
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Extended Stay America in Madison is hiring a Guest Services Representative (GSR) to provide an excellent experience for guests. Responsibilities include checking guests in and out, responding to guest requests, and ensuring company safety standards are met.
The ideal candidate should have strong customer service skills, handle payments accurately, and engage in maintaining hotel cleanliness. A high school diploma or GED is required for this role, and proficiency in English is essential.
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