Customer Care Specialist: Fast Multi-Channel
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-07-27
Listing for:
Orascoptic
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Orascoptic is seeking a Customer Care Representative to respond to inbound customer inquiries via phone and email and resolve issues within department standards. The role supports company revenue by meeting productivity and quality targets.
The position requires solid customer service experience, proficiency with MS Office, and the ability to learn new computer systems quickly. Strong English communication and de-escalation skills are essential.
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