Order Support Specialist

Order Support Specialist

Location: Madison, WI (On-site)

Pay: $22.00/hour

Position Type: 6-Month Contract

Schedule: Monday-Friday

About the Opportunity We are seeking a detail-oriented Order Support Specialist to join a growing operations team. This role is ideal for candidates with data entry, administrative, or customer service experience who enjoy working in a fast-paced environment and have a strong eye for detail.

The successful candidate will support high-volume order processing operations, ensuring customer orders are accurately reviewed, entered, and maintained within company systems.

• Process approximately 100 customer orders per day.
• Review submitted orders to ensure all required information is complete and accurate.
• Verify order details against supporting documentation.
• Enter and maintain order information within company systems.
• Identify and resolve discrepancies, missing information, and data errors.
• Ensure orders are processed according to established procedures and quality standards.
• Monitor order queues and prioritize work to meet deadlines.
• Maintain accurate records and documentation.
• Collaborate with internal departments to obtain needed information and ensure timely order completion.
• Support business operations during periods of increased order volume.

• Minimum 6 months of experience in:
• Data entry
• Administrative support
• Customer service
• Order processing
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office applications.
• Ability to manage a high volume of work while maintaining quality standards.
• Strong organizational and communication skills.

• Experience using Oracle or other ERP systems.
• Customer service experience.
• Previous order management or operations support experience.

• Competitive pay at $22.00/hour.
• Opportunity to gain experience with enterprise business systems.
• Supportive and collaborative team environment.
• Modern professional workplace.
• Potential career growth opportunities within customer support, billing, and operations functions.

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Transportation benefits
• Paid time off and leave programs
• Critical illness and accident coverage

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Madison,WI.

This position is anticipated to close on Aug 7, 2026.

Job Type &

Location:

This is a Contract position based out of Madison, WI.

Pay and Benefits: The pay range for this position is $22.00 - $22.00/hr.