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Hybrid Licensing CSR — Customer Care & Licensing Expert
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-07-29
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Service Representative (Licensing) to support licensing workflows in a hybrid USA environment. The role emphasizes handling inquiries, processing orders, and maintaining CRM-database records with a focus on accuracy and customer satisfaction.
You will collaborate with the team, train new hires, and ensure compliance with QA standards while promoting product knowledge across multiple offerings.
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