Guest Services Specialist
Listed on 2026-07-30
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Guest Services Specialist
This is a full-time, 100% FTE daytime/evening shift. Hours are 12:30 pm to 9:00 pm Monday through Friday. You will work at the University Hospital in Madison, WI.
Join the #1 hospital in Wisconsin!
We are seeking a Guest Services Specialist to:
- Serve as the first point of contact for general information for patients, visitors, and staff to provide a remarkable patient and family experience.
- Warmly greet our patients, visitors, and staff to create a welcoming environment.
At UW Health, you will have:
- An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to UW Health's Wellness Options at Work that support employee/family well-being.
- Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
- High School Diploma or equivalent Required
Work Experience
- 6 months customer service, administrative support, retail, or related experience Required
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet®-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Identification 50166
Legal Employer University of Wisconsin Hospitals and Clinics Authority
Locations 600 Highland Ave, Madison, WI, 53792, US (On-site)
Job Category Non-Clinical Support Staff
Job Function Facilities
Regular or Temporary Regular
FTE 1
Pay Range $19.05 - $22.24 / hour
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