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Customer Success Team Lead: Drive Impact & Growth

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Findhelp
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Findhelp in Madison, WI is seeking a customer success leader to manage and grow our Customer and Community Success team. You will oversee client adoption, executive relationships, renewals, and expansions while partnering with other departments to advance Findhelp’s mission and impact.

You’ll mentor staff, drive hiring and development, and shape processes to deliver outstanding service to a diverse base of social care programs and partners. This role is based in the office in Madison, Wisconsin.

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