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Customer Success Management HelpDesk/Support Technical Support Customer Service Rep

Customer Success & Retention Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer is looking for a Customer Success Manager in Madison, Wisconsin, to help customers maximize value from Lippincott Solutions. This role involves managing customer portfolios, conducting impactful meetings, and ensuring strong customer engagement. The ideal candidate has over 2 years of experience in customer-facing roles, is proficient in Salesforce and Microsoft Office, and possesses excellent communication skills. The position offers a competitive salary range from $57,400 to $98,350 and includes various benefits to support work-life balance.
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