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Member Services Specialist: Policy, Claims & Admin

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: T E C Industrial Inc
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Clerical
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration, Clerical
Salary/Wage Range or Industry Benchmark: 19 - 22 USD Hourly USD 19.00 22.00 HOUR
Job Description & How to Apply Below

Better Life seeks a Member Service Associate to support policy administration and customer service. The role involves handling inquiries, explaining policy provisions, and assisting with inforce services and claims. Data entry and payment processing are part of daily tasks within a paperless environment.

The position emphasizes excellent customer service, confidentiality, and the ability to multitask across administrative duties while maintaining timely communications with members and agents.

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