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Customer Experience Specialist - ERP & Order Entry

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Universal Presentation Concepts
Full Time position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

Universal Presentation Concepts (UPC) in Madison, Wisconsin, seeks a Customer Service Associate to be the frontline contact for external customers. You will deliver friendly, professional, and prompt information on products, orders, shipping, and service, while building relationships to drive new and repeat business.

The role requires strong Microsoft Office skills, ERP experience (Odoo or similar), and a high school diploma with at least 2 years in customer service.

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