Enterprise Customer Success Lead - Public Sector & AI
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-22
Listing for:
findhelp
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Findhelp is seeking a Senior Customer Success Manager for the Public Sector in Madison, WI. You will own the entire customer lifecycle for high-value government and community partners, aligning strategic goals with product capabilities and executive reporting.
You will leverage Vitally and Hub Spot, and apply generative AI to monitor account health, drive adoption, and minimize churn while communicating clear value through QBRs to C-suite stakeholders.
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