Optical Support Specialist - Technical & Customer Care
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-08-24
Listing for:
Nobel Biocare
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Nobel Biocare in Madison, WI is seeking an Optical Support Representative to respond to customer inquiries by phone and email, process orders, and troubleshoot optical issues. You will work onsite and collaborate with multiple departments to ensure accurate, timely support and customer satisfaction.
The role emphasizes data accuracy, cross-functional coordination, and ongoing adherence to department KPIs. A background in optics or ABO certification is a plus; experience with Oracle ERP is
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