Customer Care

Client Support Role

We are seeking candidates for immediate client support roles with a local non-profit. These are evaluation - hire opportunities for candidates who are looking for an opportunity where they can make a difference in the community.

Position Overview:

• Will answer incoming customer calls and schedule appointments, answer program questions or refer the customer to a caseworker as necessary.
• Perform necessary documentation of calls
• Other clerical and administrative tasks as assigned

Qualifications:

• Must have a passion and outgoing personality for working with limited and low income households.
• Excellent customer service
• Math and computer skills
• Experience working in a non-profit setting with limited income families, elderly and veterans a plus.
• Bi-lingual (Spanish) language skills are also a plus

Schedule: Hours are Monday - Friday 8:30 - 5:00. Hours will increase in October through March, and candidates need to have flexibility to work until 6pm and some Saturdays during peak season.

Pay: $20/hr. (+$1/hr for bilingual associates)

Interested candidates can apply many ways:

• Call  to speak with an Employment Specialist
• Submit online applications
• Send resume to job