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Insurance Quoting & Policy Operations Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: American Family Insurance Agency Staff
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34000 - 44000 USD Yearly USD 34000.00 44000.00 YEAR
Job Description & How to Apply Below

American Family Insurance Agency Staff in Madison, WI is seeking a customer-focused service associate. You will be the first contact for calls, emails, and chats, resolving issues and assisting with quotes, policies, and billing information.

Collaborating with agents, you may prepare coverage details, process policy information, and escalate complex issues. The role offers hourly pay of $25.00–$31.88 with relocation support for eligible candidates.

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